ServiceNow Developer fully remote

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Full Time Professional District of Columbia, Washington, DC, US

30+ days ago Requisition

Salary Range: $ To $ Annually

Service Now Developer

Improvix Technologies | Federal Program | Fully Remote

Location: Fully Remote (U.S.)

Clearance: Active Secret clearance required; willing to sponsor new clearances for qualified candidates

Employment Type: Full-Time

Levels:
Hiring at both Developer and Senior Developer levels — apply once and we’ll match you to the right one.

FULLY REMOTE. REAL PLATFORM WORK.

Cleared Service Now roles are almost always tied to a building. This one isn’t — it’s fully remote, and it has been from the start.

Improvix Technologies is hiring Service Now Developers to design, configure, and build baseline and custom applications on an active federal program. You’ll write real scripting — Business Rules, Script Includes, Client Scripts, ACLs, workflows — across multiple instances and domains, and you’ll have a direct line to the architects and functional teams making platform decisions.

WHY DEVELOPERS TAKE THIS ROLE

• Genuinely remote, genuinely cleared. A cleared federal Service Now role you can do from anywhere in the U.S. is rare. That’s not a perk we bolted on — it’s how the program runs.
• You’ll have a voice in the design. Developers here provide architectural input and advise functional and admin teams. You’re not handed finished specs and told to type.
• Breadth across the platform. Service Catalog, Service Portal, Incident, Knowledge, reporting, custom apps, integrations — multiple instances and domains, internal and external customers.
• A real career ladder. We’re hiring developers at two levels on a program that also has architect roles. There’s somewhere to go from here, and people who’ve gone there.
• Mature delivery practices. Agile/Scrum, real design and development standards, and code review that actually happens.

WHAT YOU’LL OWN

Build & Configure

• Design, configure, develop, and implement baseline and custom Service Now applications and enhancements.
• Script Business Rules, Script Includes, Client Scripts, ACLs, and Workflow activities.
• Solution and develop requested enhancements to existing Service Now applications.
• Work across multiple instances and domains, supporting both internal and external customers.

Shape the Solution

• Collaborate with business, systems, and technology partners in business analysis meetings to develop business and system requirements.
• Advise functional and admin teams on design, development, and overall Service Now best practices.
• Provide architectural input and help maintain platform stability by holding the line on design and development standards.

Ship & Sustain

• Facilitate and support the rollout of new applications and enhancements.
• Analyze system performance issues and determine performance enhancements.
• Manage development work within an Agile/Scrum delivery model.

WHAT YOU BRING

These are the requirements — everything in "Bonus Points" below is genuinely optional. If you meet this list, apply.

For Developer

• 3+ years of hands-on Service Now development experience.
• Strong scripting ability in Service Now:
  Business Rules, Script Includes, Client Scripts, ACLs, and workflow development.
• Working knowledge of the Service Now suite — Service Catalog, Service Portal, Reporting, Incident, and Knowledge Base.
• Ability to work independently and as a contributing member of a technical team.
• Experience translating business requirements into functional and technical solutions.
• Experience delivering in an Agile/Scrum environment.
• Clear communication with both business and…