Sr Manager, AI​/ML Engineering - Remote Nationwide or Office-Based in MN​/DC

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Sr Manager, AI/ML Engineering
- Remote Nationwide or Office-Based in MN/DC (2384126)

Sr Manager, AI/ML Engineering
- Remote Nationwide or Office-Based in MN/DC - 2384126

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Senior Manager of AI/ML Engineering within the UHC Operations and Experience technology team at Optum Technology, you will lead a high-performing engineering team dedicated to building, scaling, and deploying innovative artificial intelligence and machine learning solutions. In this role, you will partner closely with business leaders, product managers, and enterprise architects to translate operational and customer experience goals into cutting‑edge AI‑driven solutions.

You will drive technical direction, foster engineering excellence, oversee MLOps and software development life cycles, and mentor engineering talent to deliver high‑impact technology that optimizes operations and enhances healthcare experiences.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C . area, you will be required to work in the office a minimum of four days per week.

• Lead, manage, and mentor a multidisciplinary engineering team focused on building, deploying and maintaining enterprise AI/ML solutions and platforms
• Partner with business, product, and architecture stakeholders across UHC Operations and Experience to define technology roadmaps, system architectures, and engineering strategy
• Drive continuous improvement in MLOps, software engineering practices, code quality, automated testing, continuous integration/deployment (CI/CD), and model governance
• Oversee technical architecture, design decisions, resource allocation, project scheduling and risk mitigation across all team deliverables
• Ensure AI/ML solutions adhere to enterprise data security, privacy, governance and regulatory compliance standards
• Establish engineering KPIs and operational metrics to evaluate model performance, system availability and team productivity

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Bachelor’s degree in Computer Science, Engineering, a related field or equivalent experience
• 8+ years of progressive experience in software engineering, data engineering or AI/ML engineering
• 3+ years of experience managing, leading or mentoring engineering teams
• 3+ years of hands‑on experience designing building and deploying AI/ML models or data pipelines into production environments
• 3+ years of experience with core programming languages (e.g. Python, Java or C++) and machine learning frameworks (e.g. Tensor Flow, PyTorch or Scikit‑learn)
• 2+ years of experience with cloud platform infrastructure (e.g. Azure, AWS or GCP) and containerization technologies (e.g. Docker or Kubernetes)
• Proven track record managing the full software development lifecycle (SDLC) within agile delivery methodologies

• Master’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering or a related technical field
• Experience in healthcare…