Site Reliability Engineer; Storage; remote

Our mission and customers:
We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey:

Founded in 2017 by Alexandre and Steve, the company has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs:
We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program;
It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at the company: AI is deeply embedded in how we work (here)- Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join us as a Site Reliability Engineer on our Storage team to keep the databases the company runs on resilient, safe, and always available. You'll operate and improve our banking-grade storage infrastructure — PostgreSQL, Redis, Kafka and Elasticsearch — and help make it self-serve for backend teams, under the guidance of Damien, our Storage Engineering Manager.

• Operate and safeguard critical storage infrastructure:
  You'll run PostgreSQL, Redis, Kafka and Elasticsearch in production, keeping banking-grade data safe and available.
• Own incident response and root-cause analysis:
  You'll be the last line of defense when a hard query or performance problem needs solving.
• Build our banking-license compliance roadmap:
  You'll define and prioritize backup and disaster-recovery scenarios with our Risk & Compliance team.
• Ship code for our internal platform APIs:
  You'll build self-service tooling that lets backend teams spin up storage resources in minutes, not days.
• Help shape how AI agents access sensitive systems:
  You'll contribute to making our storage APIs safe and traceable for autonomous agents, not just humans.

• Solid PostgreSQL production experience:
  You've operated PostgreSQL in production and know how to investigate performance issues, reason about backups/restores, and make safe changes. Deep mastery is a strong plus, but we don't expect you to be a dedicated PostgreSQL expert from day one.
• Comfortable across the storage stack:
  You have working knowledge of Redis, Kafka or Elasticsearch, and you pick up new systems fast.
• Practical AI usage in your daily workflow:
  You already use AI to speed up debugging, coding, documentation or operational work — not as a buzzword, but as a real productivity habit. You're also curious about how AI agents can safely and traceably interact with sensitive production systems.
• You write code:
  You're comfortable shipping features, not just scripts, for the internal platform tools your team builds.
• Calm, rigorous incident response:
  You've handled production incidents on stateful systems and stay composed when the pressure is on.

• A team about to raise the bar on resilience:
  With the company's banking-license roadmap underway, you'll help define how a regulated fintech operates its data.
• Real ownership from day one:
  You'll drive your own reliability and disaster-recovery roadmap, not just execute someone else's backlog.
• A growing team:
  Storage is scaling toward 5-6 engineers, so there's real room to shape…