Senior CX Operations Lead - Remote BPO
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-29
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Software Development
Senior Developer
Zip Co Limited is seeking a Senior Customer Experience Partner to lead programs within our CX Operations team. You will translate CX strategy into execution across a global BPO network, ensuring our teams consistently exceed customer and business expectations.
In this remote-first role for US-based employees, you will drive daily operational discipline, diagnose issues, and collaborate with data analysts to adjust performance on the floor.
We have an opening for a Senior CX Operations Lead
- Remote BPO Performance in United States within Management & Operations.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior CX Operations Lead
- Remote BPO Performance role in the description above.
We appreciate your interest in this position.
Join Zip Co Limited and contribute to our ongoing work.
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