Senior Software Engineer - Platform Reliability Engineering; Remote

As a Senior Software Reliability Engineer on the Platform Reliability Engineering team, you will ensure the resilience, performance, and security of our enterprise Cloud Platform, working alongside partner RE and Enablement teams that support our critical Engineering Experience services. As a subject matter expert in Reliability Principles and Practices, you will deliver on RE initiatives, remove toil through automation, mentor junior engineers, lead incident triage, perform root cause analysis, and drive no-repeat resolutions of systemic problems through blameless postmortems and problem management.

Your mission is to engineer reliability into our platforms through automation; rigorous change, incident, and problem management; and destructive testing, while establishing and enforcing Service Level Objectives (SLOs) that let product teams build and run customer-facing workloads on highly available, paved-path solutions.

Req
191770

As a Senior Software Reliability Engineer on the Platform Reliability Engineering team, you will ensure the resilience, performance, and security of our enterprise Cloud Platform, working alongside partner RE and Enablement teams that support our critical Engineering Experience services. As a subject matter expert in Reliability Principles and Practices, you will deliver on RE initiatives, remove toil through automation, mentor junior engineers, lead incident triage, perform root cause analysis, and drive no-repeat resolutions of systemic problems through blameless postmortems and problem management.

Your mission is to engineer reliability into our platforms through automation; rigorous change, incident, and problem management; and destructive testing, while establishing and enforcing Service Level Objectives (SLOs) that let product teams build and run customer-facing workloads on highly available, paved-path solutions.

• 50% Delivery and Execution
  - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide;
  Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm;
  Consistently achieves results, even under tough circumstances;
  Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production;
  Takes a broad view when approaching issues; using a global lens
• 20% Learns and Grows
  - Learns through successful and failed experiment when tackling new problems;
  Actively seeks ways to grow and be challenged using both formal and informal development channels
• 20% Plans and Aligns
  - Collaborates with other team members in agile processes;
  Creates new and better ways for the organization to be successful;
  Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable;
  Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences;
  Adapts approach and demeanor in real time to match the shifting demands of different situations;
  Relates openly and comfortably with diverse groups of people
• 10% Supports and Enables
  - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions

• This position typically reports to Software Engineer Manager or Sr. Manager
• This position has 0 Direct Reports

• No travel required.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be…