Director, Football Operations; Youth

Position: Director, Football Operations (Youth)
Location: Warrington

Sr Director, Football Operations (Youth Sports)

Youth Sports Organization | Full-Time | Hybrid (Work From Home + Regional Travel)

Must live within driving distance of Bucks County & Montgomery County, PA Reports to: CEO

We are seeking a high-energy, hands-on Senior Director of Football Operations to lead and scale all Flag Football programming for a fast-growing youth sports organization. This newly created senior leadership role is designed for a proven operator who excels in multi-site sports management, program development, and high-volume operations.

This role, with the help of the existing staff act as the primary operational leader for all Football programs across multiple regional locations. You will drive program performance, operational consistency, staff leadership, customer satisfaction, and sustainable growth, while ensuring a top-tier experience for athletes, families, coaches, and volunteers.

This is a physical, hands-on leadership role, ideal for someone who thrives in the field, leads by example, and enjoys being actively involved in game-day operations, field setup, equipment management, and on-site leadership.

Work Model & Schedule

• Hybrid work-from-home with regular regional travel
• Frequent on-site presence during league operations, tournaments, training sessions, and special events
• Evening and weekend availability required during active seasons
• Must be comfortable with physical tasks, including field setup, equipment transport, and on-site operational support

Qualifications

• 7+ years of experience in youth sports leadership, multi-site operations, or program management
• Proven team leadership and staff development experience
• Strong operational, strategic, and financial acumen
• Comfortable with hands-on, physical work in outdoor sports environments
• Availability for evenings and weekends during active seasons

Preferred, not required

• Experience scaling youth sports programs
• Background in football, flag football, or field-based sports
• Experience in both nonprofit and for-profit environments

Responsibilities

Strategic Leadership & Organizational Growth

• Lead the vision, strategy, and execution for all Football programs
• Align program initiatives with the organization's long-term growth strategy
• Develop seasonal and annual operating plans, including expansion into new markets

Operational Excellence & Program Delivery

• Oversee registration, scheduling, staffing, logistics, equipment, and game-day execution
• Ensure on-time season launches, full staffing, and consistent program standards
• Build and optimize SOPs, workflows, systems, and operational infrastructure

Team Leadership & Talent Development

• Manage and mentor Directors, Site Leads, referees, and operational staff
• Recruit, train, and retain high-performing leaders and volunteers
• Foster a culture of accountability, communication, and continuous improvement

Coach, Volunteer & Staff Experience

• Assist on recruitment, onboarding, and retention processes
• Support leaders with training, performance management, and conflict resolution

Athlete & Family Experience

• Own the end-to-end customer experience for athletes and parents
• Resolve escalated issues with professionalism and fairness
• Drive retention, satisfaction, and brand reputation

Growth, Innovation & Expansion

• Help evaluate and support new locations, partnerships, and program offerings
• Build scalable systems that support growth without compromising quality

Technology & Tools

• Google Workspace (Sheets, Docs, Drive, Calendar, Gmail)
• Microsoft Excel or Google Doc's (data tracking, reporting)
• Communication platforms (Slack, Email, Teams, text-based team apps)

Sports & League Management Platforms

Experience with any of the following (or similar) is a strong plus:

• League Apps
• Sports Engine
• Team Snap
• Stack Sports / Stack Team App
• Play Metrics
• Crossbar
• Arbiter Sports
• Game Changer
• Hudl

Operational & On-Field Technology

• Mobile check-in and scheduling apps
• Digital scoring tools
• Equipment or inventory tracking apps
• Ability to manage spreadsheets, dashboards,
• Comfortable using technology to streamline workflows and improve program efficiency

Candidates with the following titles or backgrounds are strongly encouraged to apply:

• Director of Sports Operations
• Athletic Director
• Sports Program Director
• Regional Operations Manager
• General Manager (Sports or Recreation)
• Youth Sports League Director
• Recreation Director / Recreation Manager
• Sports Facility Manager
• Director of Coaching
• Football Program Coordinator
• Sports Event Manager
• Camp Director / Program Director
• Parks & Recreation Leader
• Sports Performance Manager
• Club Sports Director
• Multi-Site Operations Supervisor
• Sports Development Manager