Dispatcher, Transportation

Location

Naperville, IL. This position will follow a hybrid work-from-home/office model with at least three days in the office weekly.

Works to deliver on day-to-day objectives with limited to some impact on achievement of results for the job area. Responsible for the oversight of multiple store door trucking partners within a geographic scope. Coordinates with the procurement team to ensure cargo moves via designated vendors and via most efficient routings. Works cross-functionally and with external groups to ensure cargo moves via designated vendors and efficient routings.

Develops and maintains good working relationships with key motor carrier partners. Reviews and monitors service failures with motor carriers to eliminate future occurrences and to ensure correction action is taken. Proactively communicates cross-functionally to eliminate controllable service exceptions and accessorial costs. Identifies opportunities for appointment adjustments and coordinates cross-functionally to maximize carrier utilization and on-time service.

Additional projects and duties as needed.

• Ability to collaborate effectively
• Ability to multi-task and prioritize
• Acts with initiative and passion for success
• Responsive, dependable and follows through
• Team Player
• Ability to evaluate data, analyze, and problem solve

• Attention to detail and accuracy
• Inland logistics, intermodal, and port operations knowledge
• Proficiency in Microsoft Office Excel, including formulas and macros
• Prior transportation equipment experience required
• Strong service orientation
• Strong troubleshooting skills

1+ years industry experience

High School Diploma or GED

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

• Opportunities available with hybrid working arrangements
• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU.

Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

For more information, please visit

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Nearest Major Market: Chicago