Logistics Coordinator

Overview

As a Logistics Coordinator, you will oversee and facilitate the day-to-day operations of the entire supply chain process. You will work alongside the Business Development team and will serve as a liaison between our clients and carriers, to ensure the effective distribution of our clients' goods. You will interact with clients, carrier partners, warehouses, and other stakeholders as part of this function, handling customer support and manage the lifecycle of a shipment.

• Track and monitor goods to confirm appointments, arrival, and delivery status
• Negotiate with vendors to obtain best contracted pricing
• Prepare all necessary documentation required for shipments
• Liaise with customers, carrier partners, and other departments to coordinate the shipment
• Analyze and troubleshoot any logistical issues that may arise
• Review purchase orders and shipping documents to ensure accuracy
• Make special shipping arrangements as necessary
• Investigate cost saving opportunities
• Perform quality assurance checks on goods before and after shipment
• Keep updated records and database
• Respond promptly and professionally to customer needs and service requests
• Carry out additional tasks not limited to the above

• Critical thinking and problem-solving abilities
• Ability to work autonomously or collaborate with others as needed
• Excellent record-keeping and coordination abilities
• Excellent interpersonal skills and customer-oriented approach

• Computer-savvy with a working knowledge of logistics software

• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act upon them
• Opportunities for advancement - We aim to challenge you, help you cultivate a sense of purpose, and seize opportunities as they arise
• The flexibility to work from anywhere!