Customs Trade Specialist

Responsibilities

• Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other Fed Ex opcos, customers and government agencies to deliver a high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Perform entry reconciliations as needed.
• Ensure all government and organizational policies are followed.
• Follow up on Customs matters and resolve problems.
• Perform entry reviews as needed.
• Perform other duties as assigned (Paid Training Provided).

• HS Diploma or GED required.
• Minimum of 6 months work experience required; minimum of 12 months of industry experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills (verbal and written).
• Organizational skills; interpersonal skills; problem solving skills.
• Handle high volume of work, time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference materials.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
• Knowledge of customs regulations, harmonized tariff schedules preferred.

• Shift: Monday‑Friday 8:00 am‑5:00 pm CST (Hybrid).
• Location:
  
  2808 S. Ingram Mills Rd., Springfield, MO 65804.
• Must live within a 50‑mile radius from a Fed Ex location.
• “Job will require onsite work from 3‑6 months, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs.”

Pay Transparency: [Insert pay details].

Fed Ex Logistics is an Equal Opportunity Employer including veterans/disabled. Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

• Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
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• Pay Transparency.