Customs Entry Specialist

Brief Description

Why this role is so Special…This role is responsible for processing of import transactions, providing and maintaining effective customer service and assisting with other duties as needed. The right candidate will be a proactive, energetic individual who enjoys problem solving and has a real passion for the logistics industry. Working with our friendly, outgoing and committed freight family, this role is essential to achieving the Company’s success.

What you will be doing…

• Receive, review and process import documentation from overseas agents/customers.
• Knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
• Understand agent fees and pricing per client in order to process invoices accurately.
• Follow company protocol for billing a file.
• Prepare customs entries.
• Arrange freight release with steamship lines and confirm cargo availability.
• Respond in a timely manner to customer requests on shipment status by phone or email.
• Open import and manage files.
• Adhere to all domestic and international shipping regulations.
• Advise your supervisor or manager of any transaction problems and irregularities.
• Perform any other related tasks as required.
• Effectively classify dutiable import and export shipments to ensure compliance with all government agency rules.
• Process shipments through various online portals for submission to FDA and US Customs to obtain proper clearance.
• Communicates with origin and destination locations regarding shipment status and special handling and delivery processes.
• Examine online commercial invoices and other documents, to determine the correct harmonized tariff Codes for each commodity to ensure correct classification.

• Must have a High School diploma; an Associate degree or higher is preferred.
• A minimum of 3 years of freight forwarding experience.
• Proficient in Cargo Wise, Windows and Microsoft Office Suite, especially with Excel.
• Must have a pro‑active attitude and strong time management skills.
• Extremely detailed oriented and well organized.

• Must be a team player as well as work independently.
• Good communication skills (verbal and written).
• Great customer service skills.
• Ability to work in a busy and fast paced environment.

• Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
• $1,800 contributed to employee HSA Account, if on HDHP.
• Employee Dental provided by Green.
• Option to purchase disability insurance.
• Paid life insurance and option to buy‑up.
• 401(K) and company match.
• Parental Leave Program.
• Monthly recognition points to give/receive, which can be converted to gift cards.
• Tuition Reimbursement Program.
• Weekly fruit baskets in office locations.
• A tree planted for every new employee to Trees.org.
• 26 Days optional work from home.
• Wellbeing Program.
• Training and Development.

Salary: $45,000 - $75,000

This role will be posted until filled or 8/31/2026

Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at f

Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.