Operations Manager- night shift

Fox Trot Aviation Services is seeking a consistently hard-working 3rdShift Working Operations Manager based at Dayton International Airport (DAY), who is committed to reliable quality service, cost management, and building a rock steady team.

1-3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability.

• 1) The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This means leading cleanings on a daily basis to successful customer sign off and Fox Trot standards.
• a. Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating area
• b. Cleaning the exteriors of aircraft, sometimes outside and in inclement weather
• c. Some locations are required to clean facilities to a high level of detail
• d. Ensuring quality control by performing cabin walks on every aircraft to the checklist standard
• e. Organizing the team to maximize each labor hours and clean most effectively
• f. As the work is going on, ensure safety is upheld to the highest standards

Success metric is high cabin scores and high internal and external quality audit scores

• 2) Maintain Cost Metrics and Paperwork to ensure profitability and compliance
• a. Ensure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with Fox Trot labor metrics (training will be provided)
• b. Ensure the team has enough hours at work to retain them
• c. Keep full records of badging complaint with airport rules
• d. Fill out HIT forms as hazards are identified
• e. Complete online forms and upload signed do lists throughout the night
• f. Take stock inventory and place orders with the logistics manager

Success metric is twofold:

• a) 100% closeout form, checklist, and debrief form compliance
• b) Labor metric adherence within tolerances on the pulse sheet
• 3) Build a rock steady team, with strong communication and collaboration with the home office.
• a. Maintain positive, daily communication with the team
• b. Set elevation goals (development plans) for each team member with the help of leadership
• c. Train team members in quality work, checklist use, and safety
• d. Work with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboarding
• e. Complete disciplinary forms to document employees
• f. Advocate for raises for quality team members
• g. Helps other teams and drives to other locations to ensure network wide strength
• h. Maintains the company vehicle if necessary
• i. Uses Divvy to upload receipts for expenses generated through the month

Success metric is less than 35% annual full-time turnover at the location

The Operations Manager reports to the Regional Manager. The Operations Manager works with the Aviation Supervisor and leads at the location to ensure 7 day per week coverage for Fox Trot’s Clients.

• 1) Lifting up to 50lbs, bending, and twisting
• 2) Cleaning to a high level of detail up to 8 hours per day
• 3) Medically cleared to operate heavy machinery and perform all physical work
• 4) The candidate needs to be excellent at communication and available by a cell phone with a consistent number 24/7
• 5) The candidate must have a valid driver’s license and reliable transportation to work

Due to airport badging requirements, the candidate must also:

• 6) Pass a basic background check
• 7) Passing a drug screening

Non-Exempt

Medical/Dental/Vision/Life Benefits available after a 60 day probation

401K with company match

PTO

Job Type: Full-time

Pay: $56,250 per year salary