Specialist, Vessel Closeout SYM

This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

This position is responsible for the successful execution of the Vessel Closeout (VCO) process. The specialist will efficiently reconcile port pairs with terminals to ensure that intended containers are loaded onto vessels with all necessary export requirements. Additionally, the role provides expertise on non-standard vessel closeout issues to both internal and external parties, researches and responds to routine and non-routine customer inquiries, and recommends solutions for specialized challenges.

Responsibilities also include tracking containers within rail websites to facilitate advancing, rolling, and reducing shipments, and submitting reports to US Customs. The incumbent will track and trace shipper documentation required for vessel loading, collaborate cross-functionally with Operations and Commercial teams, and report directly to the Supervisor of Vessel Close Out, SYM.

• Strong knowledge of reefer, Dangerous Goods (DG), breakbulk shipments, and over-dimensional cargo
• Familiarity with export rail processes and procedures
• Solid understanding of U.S. Customs requirements and compliance
• Strong data-driven analytical and problem-solving skills
• Flexibility to work varied hours and shifts as operationally required
• Proven ability to be an accountable, reliable, and collaborative team member

• Strong cross-functional collaboration skills
• Proactive approach to continuous process improvement
• Excellent multitasking capabilities with the ability to prioritize workflows effectively
• Exceptional verbal and written communication skills
• High accuracy in data analysis and reporting Strong cognitive flexibility and mental agility

• Applies sound judgment, established procedures, and domain knowledge to daily decision-making
• Ability to remain calm, make clear and reasoned decisions under pressure, and adapt to a fluid environment
• Responds to internal and external customers in a clear, accurate, timely, and professional manner Exceptional attention to detail and high accuracy
• Strong solution-oriented and proactive mindset
• Commitment to fact-based decision-making

• Minimum of 2 years of function-related experience (preferred)

• Bachelor's degree preferred

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.53 million TEU.

Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier alliance, a global ocean carrier consortium.