Operations Manager; Distribution Center

Job Overview

As the Operations Manager at the Forney Distribution Center, you will lead day‑to‑day warehouse operations, including inbound receiving, outbound shipping, inventory execution, and order fulfillment. The role is accountable for delivering safe, efficient, and reliable operations while driving continuous improvement across safety, quality, delivery, cost, and productivity.

• Lead daily warehouse operations including receiving, putaway, replenishment, picking, shipping, and inventory execution.
• Drive safety, quality, delivery, cost, and productivity performance through disciplined daily management and KPI reviews.
• Lead, coach, and develop supervisors and frontline leaders while fostering a culture of accountability, teamwork, and continuous improvement.
• Monitor operational performance using KPIs such as throughput, labor productivity, inventory accuracy, dock-to-stock, order accuracy, and on‑time shipment.
• Partner with Customer Service, Inventory, Transportation, and Materials to resolve operational constraints and improve customer service performance.
• Drive root cause analysis and implement sustainable corrective actions for operational issues.
• Ensure compliance with safety regulations, OSHA requirements, and company policies.
• Lead continuous improvement initiatives to optimize warehouse layout, material flow, labor utilization, and operating processes.
• Develop and maintain standard work, operating procedures (SOPs), and operational controls.
• Support peak planning, workforce planning, and resource allocation to meet business demands.
• Lead additional projects and initiatives as assigned by the Plant Manager.

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, Engineering, or a related field (or equivalent experience).
• 5+ years of leadership experience in warehouse, distribution center, or manufacturing operations.
• Demonstrated experience leading supervisors and frontline teams in a high‑volume, metrics‑driven environment.
• Strong knowledge of warehouse operations, inventory management, and shipping/receiving processes.
• Experience utilizing ERP and Warehouse Management Systems (Oracle, SAP, Manhattan, etc.).
• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent communication and cross‑functional leadership skills.
• Proven ability to drive operational improvements through data, standard work, and continuous improvement methodologies.

• Experience leading multi‑shift distribution center operations.
• Lean, Six Sigma, or Continuous Improvement experience.
• Experience with Daily Management Systems (Tier meetings, KPI reviews, Leader Standard Work).
• Knowledge of warehouse automation and material handling systems.
• Experience leading change management and operational transformation initiatives.
• OSHA knowledge and forklift safety certification preferred.

This role is based fully onsite and is not eligible for hybrid or remote work opportunities. Standard working hours are Monday through Friday, with flexibility for occasional evenings, weekends, and support during peak operational periods.

Medical insurance plans, dental and vision coverage, 401(k), paid parental leave, vacation, and holiday leave.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Copeland will only employ those who are legally authorized to work in the United States. This position does not sponsor work visas.