Accounts Receivable Clerk

Job Summary

We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our team. The ideal candidate will have experience with accounts receivable, chargebacks, deductions, invoicing, and basic accounting. This position requires someone who can effectively research and resolve discrepancies, maintain accurate records, meet deadlines, and communicate professionally with internal teams, customers, and external partners.

• Manage, research, and resolve chargeback receivables in a timely and consistent manner.
• Research chargeback claims and determine whether claims should be validated or denied.
• Verify customer deductions and maintain accurate spreadsheets and reporting.
• Prepare, post, verify, and record customer payments and accounts receivable transactions.
• Maintain accurate documentation and records for all chargeback disputes.
• Match order forms with invoices and record required information.
• Prepare and submit invoice requests.
• Work closely with Sales, Customer Service, Warehouse, and Logistics teams.
• Communicate with customers, brokers, and external partners to resolve late, missing, or skipped payments.
• Access customer portals, applications, emails, and other resources to obtain necessary documentation.
• Follow up with internal and external contacts to obtain missing information needed for timely payment processing.
• Stay current on customer vendor compliance requirements related to chargebacks.
• Perform filing, scanning, data entry, answering phones, and other general office duties.
• Maintain organized records and ensure information is accurate and up to date.
• Perform additional duties and responsibilities as assigned.

• High School Diploma or equivalent required;
  Associate Degree preferred.
• 2+ years of related Accounts Receivable or accounting experience.
• Basic accounting knowledge and experience.
• Basic Excel skills and proficiency with Microsoft Office.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize competing deadlines.
• Ability to work independently in a fast-paced environment.
• Strong problem-solving and research skills.
• Ability to communicate professionally with customers, employees, and business partners.
• Ability to work with a sense of urgency and remain results-driven.
• Strong follow-up skills with the ability to obtain missing information and documentation.
• Ability to exercise sound judgment when responding to customer inquiries and resolving issues.

The ideal candidate is someone who is organized, dependable, detail-oriented, and comfortable working with numbers and spreadsheets
. You should be able to investigate discrepancies, communicate effectively, follow up on outstanding items, and manage multiple priorities while meeting deadlines.