Accounts Receivable

Job Summary

Responsible for managing, researching, and resolving chargeback receivables in a timely and consistent manner. This position ensures all chargeback disputes are properly investigated, supported with sufficient documentation, and accurately recorded.

• Manage and monitor chargeback receivables and outstanding disputes
• Research chargeback claims and determine the appropriate resolution
• Gather, review, and submit supporting documentation for disputed charges
• Respond to chargeback disputes within required deadlines
• Communicate with customers, internal departments, and other stakeholders to resolve discrepancies
• Maintain accurate and organized records of all chargeback activity and dispute outcomes
• Track chargeback status, payments, and resolutions
• Identify recurring chargeback issues and recommend process improvements
• Ensure all chargeback transactions are properly documented and recorded
• Perform other Accounts Receivable duties as assigned

• Previous experience in Accounts Receivable, chargebacks, collections, or billing preferred
• Strong research and problem-solving skills
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Proficiency with Microsoft Excel and accounting/ERP systems
• Excellent written and verbal communication skills
• Ability to manage multiple disputes and meet strict deadlines