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Claim Assistant - Workers Compensation (On-Site Ontario, CA)

Job in Ontario, San Bernardino County, California, 91764, USA
Listing for: Segment (Twilio)
Full Time position
Listed on 2026-07-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry, Virtual Assistant/ Remote Admin
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work®Fortune Best Workplaces in Financial Services & Insurance

Claim Assistant - Workers Compensation (On-Site Ontario, CA)
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?

Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

Enjoy flexibility and autonomy in your daily work and your career path. Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE?

We are seeking enthusiastic and service-oriented individuals for an entry-level position.

OFFICE LOCATION

Ontario, CA

PRIMARY PURPOSE

To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Sets up and enters new claims into claims management system.

    Inputs and reviews notes/diaries in claims management system as instructed.

    Processes payments.

    Processes mail; handles filing, faxing and photocopying.

    Reviews, prepares, creates, and/or sends letters, reports, and forms.

    Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

    Other activities/projects as assigned including the preparation and distribution of computer reports.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.

    Supports the organization's quality program(s).
QUALIFICATIONS
  • Education & Licensing High school diploma or GED required.
  • Experience Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
  • Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products

    Strong organizational skills

    Ability to work in a team environment

    Ability to meet or exceed Performance Competencies
  • WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.

    Mental:
    Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    Physical:
    Computer keyboarding, travel as required

    Auditory/Visual:
    Hearing, vision and talking

    NOTE:

    Credit security clearance, confirmed via a background credit check, is required for this position.
WORK BENEFITS
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
  • A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $18.00-$20.00/hour.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

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