Product Development Coordinator

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance

Location: Ontario, CA 91764 (Onsite)

Job Type: Full-Time, Non-Exempt

Travel: Up to 5% for trade shows, customer visits, and industry events.

Benefits: Medical, Dental, Vision, PTO, and 401(k)

Petpals Group Inc. is a leading pet products company specializing in innovative cat furniture, scratchers, toys, pet accessories, and other pet-related products. We are committed to designing high-quality, functional, and appealing products that enhance the lives of pets and their owners. Our team combines creativity, market insight, and operational excellence to bring new ideas from concept to market.

The Product Development Coordinator supports the development, sourcing, market analysis, testing, and launch of new pet products, with a primary focus on pet accessories, toys, and other small-format pet products. This role plays a key part in identifying market opportunities, analyzing consumer trends, evaluating competitive products, coordinating supplier communications, and managing product development projects from concept through commercialization. The position works closely with Product Development, Sales, Marketing, Operations, and overseas suppliers throughout the product lifecycle.

The ideal candidate is highly organized, detail-oriented, analytical, and passionate about product innovation. Experience in the pet industry, consumer products, home goods, or retail products is strongly preferred.

• Research market trends and identify opportunities within the pet accessories category, including toys, grooming accessories, feeding accessories, travel accessories, and other small-format pet products
• Conduct comprehensive product and market analysis to identify new product opportunities, category trends, competitive advantages, and potential business growth areas.
• Analyze sales performance, market demand, pricing trends, customer reviews, and competitor offerings to support product development decisions.
• Evaluate product categories and recommend new product concepts based on market data, customer insights, and industry trends.
• Conduct competitor benchmarking, feature comparisons, and pricing analysis.
• Identify product gaps and improvement opportunities through customer feedback and market research.
• Assist in the development and design of new products from concept through commercialization.
• Create product presentations, development briefs, and supporting documentation for internal review and supplier communication.
• Coordinate with domestic and overseas manufacturers regarding product specifications, materials, functionality, samples, costs, and production timelines.
• Support supplier sourcing activities and vendor evaluation.
• Assist in calculating target costs, MSRP, pricing strategies, and margin opportunities.

• Coordinate product sample requests, evaluations, and testing activities.
• Test and evaluate product samples for quality, functionality, durability, and user experience.
• Document testing results and provide recommendations for product improvements.
• Monitor customer feedback, product reviews, and trial sales results to identify opportunities for product enhancement.
• Work with suppliers and internal teams to implement product modifications and improvements.
• Support quality improvement initiatives through product performance analysis and documentation.

• Assist with packaging development and packaging review processes.
• Review packaging layouts, artwork,…