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Aviation Passenger Service Leader: Gate & Guest Experience
Job in
Ontario, San Bernardino County, California, 91764, USA
Listed on 2026-07-30
Listing for:
lliance Ground International
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Travel Industry, Event Management & Planning, Airport Operations & Services
Job Description & How to Apply Below
AGI is hiring a Passenger Service Supervisor to oversee frontline agents, manage shift duties, and uphold safety and service standards across ticket counters and gates. You will coordinate with ground handling teams and airport staff to ensure smooth passenger journeys from check-in to boarding, while resolving customer concerns with professionalism.
The role requires airline passenger service experience, strong communication skills, and the ability to train staff and manage escalations in a
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