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Ground Ops: Customer Service Supervisor — Travel & 401(k
Job in
Ontario, San Bernardino County, California, 91764, USA
Listed on 2026-08-01
Listing for:
Southwest Airlines Co.
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Travel Industry, Airport Operations & Services -
Management
Travel Industry, Airport Operations & Services
Job Description & How to Apply Below
Southwest Airlines Co. is seeking a Supervisor Customer Service to lead Customer Service Agents, Operations Agents, and Skycaps. You will help ensure safety, timeliness, and customer satisfaction while monitoring scheduling and training.
This role requires guiding a team, coordinating with other airport operations, and communicating updates to leadership. You will oversee day-to-day operations, respond to customer inquiries, and drive performance targets.
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