Customer Service Coordinator

Job Details

• Job Location:
  
  California Ontario UEI - Ontario, CA,
• Salary Range: $17.00 - $19.00
  
  Hourly,
• Job Category:
  Campus Administration,

UEI College is a leader in post-secondary career education. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Customer Services Coordinator to join our team at our campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.

• Complies with all Federal, State, accreditation and institutional policies and procedures.
• Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Retrieve messages and voicemail and forward to appropriate personnel.
• Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
• Answers general questions about the organization and provides callers with address, directions, and other information.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.
• Takes payment for services and products.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and data entry.

• High School Diploma or GED;
• or an equivalent combination of education and experience Positive attitude at all times Customer service oriented Ability to multitask Effective communication skills English will be the primary language used;
• bilingual abilities useful but not required.

In addition, full-time colleagues have a variety of benefits available that include;

• Medical
• Dental
• Vision
• Life Insurance
• Disability Coverage
• a generously matched 401(k) plan
• voluntary benefits
• and much more

We offer an exciting, fast-paced and dynamic work environment.