Customer Support Representative-II
Job in
Ontario, San Bernardino County, California, 91758, USA
Listed on 2026-10-02
Listing for:
The Fountain Group
Full Time
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
We are a national staffing firm and are currently seeking a Customer Support Representative for a prominent client of ours. This position is located in San Francisco, CA 94133.
Job Description:- Pay: $20/hr to Start!! (OT Available)
- 2-month assignment, strong possibility for extension based on performance and budget.
- 8 Hour
Shift: 5 - 7 days a week (Remote) - Position will mainly be responsible for providing real-time support and incident resolution for team members regarding deliveries, client and customer issues while properly communicating in a bilingual (Spanish) capacity with all applicable parties.
- Position will also form a deep understanding of company product, processes, systems, and tools in order to collaborate across multiple teams.
- Position will also document interactions, incidents and resolutions using Google suite services as well as other communication platforms.
- High school diploma or GED is Required!!
- Bilingual reading and writing (Spanish/ English) is Required!!
- 2 years of experience in customer service role in technology, hospitality, or grocery and convenience is Required!!
- Google Workspace experience is Required!!
- Experience with Slack and Salesforce is Preferred!!
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