Homeless Services Manager

Homeless Services Manager

To learn more about this exciting opportunity,  to view the job bulletin!

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. This recruitment may close at any time without notice. The first review of applications will be on March 12, 2026.

The City of Ontario’s Housing Services Department is seeking a skilled, motivated and collaborative individual to join the team as the Homeless Services Manager, overseeing the City’s homeless services. The City’s homeless services include the Ontario Continuum of Care which contains the following components: street outreach, access center, interim/emergency housing, tenant-based rental assistance, permanent affordable housing and housing stabilization services.

Under general direction, this position will develop, organize and manage the City’s homeless services and will develop and maintain partnerships with local government agencies, law enforcement, City staff, community stakeholders and non‑profit/community‑based organizations to coordinate homeless policy and long‑term planning to make a positive impact on the community.

• Demonstrated leadership and management experience, including the ability to oversee division operations, supervise staff, and cultivate a high‑performing, mission‑driven workforce.
• Proven experience in homeless assistance services and programs with a strong commitment to public service.
• Comprehensive knowledge of homeless services systems and funding streams at the federal, state, county, and local levels.
• Strong data analytics and reporting skills, including the ability to analyze program performance, interpret complex data, and present findings clearly to leadership and stakeholders.
• Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build collaborative relationships across departments, service providers, and community partners.
• Knowledge of contract management principles and practices, including monitoring compliance and performance outcomes.
• Experience with grant writing, grant administration, and reporting requirements.

Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a Five Tool Player – Leader, Thinker, Communicator, Operator and Public Servant – and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.

• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

The Housing Services Department is committed to fostering a strong and thriving community by ensuring that all residents have access to safe, stable, and affordable housing. Through a variety of program and initiatives, it assists individuals and families facing housing challenges, providing resources that promote long‑term stability and financial security. By collaborating with local organizations, policymakers, and residents, the Department strives to create inclusive housing opportunities that enhance the overall quality of life in the community.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full‑time and part‑time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited…