HR Supervisor​/Manager; Bilingual Mandarin

Bilingual Mandarin HR Supervisor / HR Manager About the Role

We are looking for an experienced and bilingual HR Supervisor or HR Manager to join our team in the U.S. The ideal candidate will have 3+ years of hands‑on HR experience across recruitment, training, compensation & benefits, employee relations, culture development, and HR compliance. This role will work closely with both the U.S. and China teams, so fluency in both English and Mandarin is required.

• Lead end‑to‑end recruitment for warehouse, logistics, corporate, and management roles
• Partner with hiring managers to define job requirements and hiring plans
• Manage candidate screening, interviews, and offer processes
• Maintain talent pipelines and recruitment performance metrics

• Plan and deliver onboarding and orientation programs
• Identify training needs and coordinate internal or external training resources
• Support performance management cycles and employee development plans

• Support payroll coordination and monthly HR reporting
• Oversee employee benefits enrollment, updates, and vendor communication
• Ensure competitive and compliant compensation structures
• Manage attendance, leave, PTO records, and HRIS data accuracy

• Build positive, transparent employee relations across teams
• Support conflict resolution and employee communications
• Promote company culture initiatives and engagement programs

• Ensure HR operations comply with federal, state, and local labor laws
• Maintain employee records and company HR policies
• Assist with audits, safety programs, workers' compensation, and legal documentation

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 3 years of HR experience in the U.S.
• HR generalist background strongly preferred (recruiting, training, C&B, ER, compliance)
• Strong understanding of U.S. labor laws and HR best practices
• Exceptional communication skills in both English and Mandarin (spoken & written) - This job requires to communicate with HR leader in China.
• Ability to work independently and collaboratively with cross-border teams
• Strong sense of ownership, professionalism, and confidentiality

• Experience in logistics, warehousing, supply chain, or manufacturing environment
• Experience supporting multi-location HR operations
• Familiarity with HRIS systems (ADP)