Area Manager – Site Quality Operations

Responsibilities

• Champion QVC’s customer‑first culture by leading with enthusiasm, modeling company values, and fostering a positive, motivating work environment.
• Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
• Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
• Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem‑solving and team involvement.
• Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
• Support departmental success through cross‑functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long‑term goals and continuous improvement initiatives.

• Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or a related field, or equivalent experience.
• 2–3 years of leadership or supervisory experience, ideally in a high‑volume distribution center.
• Strong leadership, problem‑solving and decision‑making skills.

Demonstrates strong leadership and problem‑solving capabilities while fostering a customer‑first culture in a high‑volume distribution environment. Effectively manages operations, ensuring compliance and continuous improvement through collaboration and performance management.