Designer, Retail Sales, Customer Service Rep

Pay

$50,000-$200,000

• Promote and sell merchandise displayed on showroom floor; work directly with internal and external customers; follow up with customer orders and inquiries; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work at an organizational level with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer's needs;
  
  explain features of products in a manner that the customer will understand; explain features of products that will benefit the customers based on their needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications; recommend, select, and help locate or obtain merchandise based on customer needs; describe merchandise and explain use, operation, and care of merchandise to customers;
  
  stay educated on new products, policies, as well as advertisements the store is running; knowledge of methods for showing, promoting, and selling products; may perform "house calls", traveling to a customer's home to help design a catalog of products for a customer to review for purchase to fit their home décor; use excellent customer relations; follow up with customers by email and phone.

• Ability to lift merchandise of 10 lbs.
• Must be able to walk or stand for long periods of time.
• Must be able to listen and respond to customer's needs.
• Ability to communicate effectively with team members.
• Sales experience preferred, not required.
• Positive attitude when working with internal and external customers.
• Knowledge of employment and safety procedures.

• Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.

Indoor climate-controlled environment.

Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.