Kool Logistics Account Manager
Listed on 2026-02-28
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Sales
Client Relationship Manager, Business Development, Customer Success Mgr./ CSM -
Business
Client Relationship Manager, Business Development, Customer Success Mgr./ CSM
Kool Logistics is growing — and we’re looking for a driven, customer-focused Account Manager to join our Ontario, CA team.
If you thrive in a fast-paced transportation environment, enjoy building strong customer relationships, and know how to keep freight moving efficiently, we want to hear from you.
What You’ll Do
As an Account Manager, you’ll serve as the primary liaison between customers and carriers — ensuring shipments move smoothly while driving revenue growth and customer satisfaction.
Key responsibilities include:
- Managing and growing assigned customer accounts
- Dispatching, tracking, and tracing shipments
- Soliciting and securing carriers to cover customer loads
- Building long-term, trusted relationships with clients
- Identifying new revenue opportunities and collaborating with sales teams
- Prospecting and onboarding new customers
- Supporting A/R functions to ensure timely payments
- Meeting monthly and quarterly load and profit targets
- Conducting customer visits and annual business reviews
- Utilizing transportation software systems (including McLeod) effectively
You’ll play a critical role in helping the branch achieve revenue and service targets while delivering exceptional customer experiences.
What We’re Looking For:
✔ 2+ years of Sales & Customer Service experience (preferred)
✔ 1+ year of McLeod Software experience (required)
✔ Strong understanding of transportation operations
✔ Excellent communication and negotiation skills
✔ Ability to multitask in a high-pressure environment
✔ Strong analytical and problem-solving abilities
✔ Bilingual (Spanish) is a plus
We’re seeking someone who is:
- Positive and persistent
- Organized and detail-oriented
- Confident and customer-driven
- Comfortable managing multiple priorities
What We Offer:
- Competitive base salary ($68K–$70K) + performance bonus
- Paid time off
- Growth opportunities within a competitive, innovative logistics company
If you’re ready to build strong partnerships, drive revenue growth, and make an impact in the transportation industry, apply today or send your resume directly.
Let’s move freight — and careers — forward. 🚛
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