Sales Coordinator

The Ontario Airport Hotel & Conference Center is under new ownership and is currently undergoing a full renovation to transform our 309-room property into a premier destination for travelers. The hotel operates under Hyatt affiliation and will soon be rebranded as Hyatt Regency.

We are seeking a dynamic and results-oriented Sales Coordinator who consistently demonstrates exceptional customer service, maintains a positive and professional demeanor, and fosters collaborative relationships with their team and hotel colleagues.

• Coordinate all logistical aspects of site visits including room blocks, meeting room setups, transportation, amenities, welcome notes, dining arrangements, and vendor coordination—both on property and at model rooms (off-site).
• Create comprehensive site itineraries, confirming all timing, touchpoints, and expectations with relevant departments.
• Perform pre-site walkthroughs to ensure setups, cleanliness, brand standards, and operational readiness.
• Proactively troubleshoot potential issues and communicate with Sales Managers and operational teams.
• Support VIP arrivals and serve as an on-site concierge resource when needed.

• Prepare proposals, contracts, presentations, reports, and other documentation to support Sales Managers.
• Draft thank-you letters, confirmation materials, and other client communications to ensure consistent follow-up.
• Effectively track and follow up on proposals, contracts, appointments, and assigned sales tasks.

• Input new leads and maintain accurate customer data within sales systems (e.g., Envision).
• Manage and organize digital and physical sales files.