Director of Property Management

About R&B Distributors

R&B Distributors is a leading appliance distributor supplying builders, developers, and property management companies across the multi-family housing market. We partner with major appliance manufacturers to deliver reliable products, competitive pricing, and dependable logistics to residential construction projects of all sizes - from single-phase apartment communities to large, multi-phase developments. Our team is committed to being the go-to appliance partner for multi-family builders, backed by deep product knowledge, responsive service, and a track record of on-time delivery.

The Director of Project Work – Multi-Family leads the company's multi-family project work serving multi-family developers and general contractors. This role owns the full project lifecycle - from bid and spec through order management, delivery scheduling, and installation coordination - for appliance packages supplied to apartment, condo, and mixed-use developments. The Director builds and manages the team responsible for these accounts, protects margin across the project pipeline, and is the senior point of contact.

This is a high-visibility leadership role reporting to the Chief Revenue Officer with the opportunity to shape how R&B Distributors builds out this channel as a core growth driver. Ideally located in Southern California with the ability to travel within CA, AZ, NV, WA and TX.

• Own the multi-family project book from quote/bid through final delivery and closeout, ensuring commitments on pricing, lead times, and delivery schedules are met
• Holds team accountable for filling the pipeline and moving the projects forward through the sales funnel
• Serve as the primary escalation point for project issues - allocation shortages, model substitutions, delivery delays, damaged/defective units, and schedule conflicts with construction timelines
• Review and approve project bids, package pricing, and margin on major multi-family opportunities
• Track project status across the active pipeline and flag at-risk jobs before they impact builder relationships

• Directly manage Builder Sales Reps assigned to multi-family accounts and mentor Project Coordinators
• Build staffing and coverage plans across the project portfolio; identify capacity and talent gaps as volume grows
• Set performance standards and conduct regular reviews for direct reports

• Serve as senior relationship owner for key multi-family developers, general contractors, and property management companies
• Negotiate national/regional builder pricing agreements and package programs
• Represent the company in pre-construction meetings, spec reviews, and project kickoff/closeout meetings with builder partners
• Partner with manufacturer reps to secure allocation, pricing support and new-product access for large projects

• Own revenue and margin performance across the multi-family project portfolio
• Review project-level pricing, open order reports, and aging/backlog regularly to identify at-risk margin or cash exposure
• Partner with purchasing on forecasting and inventory commitments tied to the multi-family pipeline

• Standardize quoting, order management, and delivery workflows across the multi-family project group
• Support business development and RFP responses for new multi-family opportunities
• Track market trends in multi-family construction starts, builder appliance specs, and competitor packages to inform pricing and product strategy

Required

• Bachelor's degree in Business, Supply Chain, Construction Management, or related field (or equivalent experience)
• 8–10+ years of experience in appliance, building products, or construction materials distribution, including experience serving multi-family builders/developers
• 3+ years in a leadership role managing a project sales, account management, or project coordination team
• Proven track record managing large, multi-unit project orders from bid through delivery
• Strong understanding of multi-family construction schedules, unit-turn processes, and builder purchasing cycles
• Experience with…