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Enterprise Cyber SaaS Customer Experience Manager
Job in
Ontario, San Bernardino County, California, 91758, USA
Listed on 2026-08-23
Listing for:
Bugcrowd
Full Time
position Listed on 2026-08-23
Job specializations:
-
Sales
Account Manager, Customer Success Management
Job Description & How to Apply Below
Bugcrowd is seeking a highly organized, strategic Customer Experience Manager (CEM) to lead retention across our global client base. You will be the primary contact for a portfolio of accounts, ensuring ongoing customer satisfaction, platform adoption, and renewal execution in collaboration with Solutions Architects, Shared Success, and Program Management.
Candidates should have 3+ years in Customer Success or Account Management within cybersecurity or SaaS, with experience managing complex
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