Warehouse Supervisor

CPFD is seeking TWO (2) Warehouse Supervisors for our Ontario, CA location.

Join a company that offers:

• A motivating, innovative, and family-friendly environment
• Year-round, stable work (not seasonal)
• A chance to contribute to a compelling mission supporting our troops

Be part of something bigger and make a difference while advancing your logistics career with CPFD!

POSITION SUMMARY

Under the direction of the Warehouse Manager, the Warehouse Supervisor is responsible for overseeing the safe, efficient, and effective operation of assigned warehouse functions, including receiving, warehousing, inventory control, order selection, and shipping. The position may oversee one or more major warehouse departments, including Dry, Chill/Perishable, and Freezer operations. The Warehouse Supervisor provides day-to-day leadership, direction, coaching, and accountability to warehouse associates while ensuring operational goals, customer requirements, safety standards, quality expectations, and Company policies are consistently met.

ROLES & RESPONSIBILITIES

Operations & Productivity

• Directs and oversees daily warehouse operations within assigned areas to ensure the safe, efficient, and timely receiving, storage, selection, and shipping of product.
• Establishes and adjusts daily work assignments and schedules based on staffing, workload, warehouse priorities, and operational needs, and coordinates the timing, location, and completion of assigned tasks by direct reports.
• Ensures payroll information and adjustments for associates are accurate, timely, and properly documented.
• Maintains knowledge of warehouse management systems, inventory control processes, warehouse equipment, and distribution center operations.

Safety, Compliance & Incident Management

• Promotes and maintains a strong safety-first culture throughout the Distribution Center.
• Ensures associates comply with Company safety policies, OSHA requirements, required PPE standards, safe work practices, and other applicable Federal, State, and local regulations.
• Conducts routine safety audits, observations, inspections, and follow-up activities to identify and correct unsafe conditions and behaviors.
• Promotes an injury-prevention mindset and proactively reduces workplace accidents and incidents
• Responds promptly to workplace emergencies, accidents, near misses, and other incidents.
• Participates in accident and incident investigations and completes required documentation accurately and timely.

Attendance & Associate Accountability

• Ensures associates comply with Company policies and procedures, including attendance, scheduling, call-in, dress code, safety, and Associate Handbook requirements, and monitors attendance, punctuality, and adherence to assigned schedules.
• Addresses attendance and performance concerns promptly through appropriate coaching, counseling, and corrective action.
• Maintains accurate and timely documentation related to attendance, performance, conduct, safety, and other associate matters.
• Takes timely corrective action consistent with Company policy and established progressive discipline procedures.
• Provides management with recommendations regarding promotions, wage increases, performance improvement, and terminations, as appropriate.
• Applies Company policies and procedures consistently, fairly, and professionally.

Leadership, Coaching & Associate Development

• Provides clear direction, guidance, coaching, and feedback to associates on an ongoing basis.
• Conducts regular one-on-one coaching and performance discussions with direct reports.
• Recognizes and reinforces positive performance and accomplishments in a timely manner.
• Fosters a positive, respectful, and inclusive work environment through effective communication, engagement, recognition, and teamwork.
• Leads by example and demonstrates professionalism, accountability, integrity, and respect in all interactions.

Communication & Collaboration

• Acts as a liaison between Warehouse Operations, Logistics, Human Resources, customers, carriers, and other applicable departments to support quality service and operational continuity.
• Communicates effectively with peers and other members of management through the ongoing exchange of information and coordination of shared operational objectives.
• Escalates operational issues, customer concerns, staffing challenges, safety matters, and other significant issues to appropriate management.
• Maintains professional and effective working relationships with associates, peers, management, customers, carriers, and other…