Sporting Goods Sales

Job Description

This position has age restrictions: due to ATF and FFL laws, the minimum age to sell handgun firearms is 18+ years. Therefore, you must be 18+ years of age to work at the gun counter.

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow‑up calls. This position primarily focuses on the sporting goods department and assists throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Part‑time.

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face‑to‑face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and state systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
• Move material using appropriate material handling tools and equipment, including but not limited to hand, hand truck, pallet jack, dolly, and operating forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

• Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories.
• Knowledge of 4473 forms preferred.
• Hunting, fishing, camping, shooting, and general outdoors experience preferred.
• Rigorous attention to detail.
• Computer skills required.
• Previous merchandising experience helpful.
• Good communication skills and the ability to effectively engage with customers and staff on a regular basis.
• Ability to understand and follow specific instructions and procedures.
• Ability to resolve difficult or stressful customer service issues.
• Ability to sort, check, count, and verify numbers.
• Ability to work as a team.

• High school diploma, GED or equivalent preferred, not required.
• College degree preferred, not required.

• Must be able to pass a thorough background check.
• Must be willing to work any retail shift.
• Ability to complete training courses and pass certification tests provided by D&B Supply.
• Must be able to work majority of shift standing and lift up to 75 pounds (majority of lifting between 5-45 lb) to move merchandise, be able to climb, reach, bend, stoop and crawl.
• Must be able to physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision.