Business Insurance Account Associate

Applicants must be within driving distance to our Opelika, AL office and have the ability to commute to the office a minimum of three days per week.

• Basic knowledge of Agency Management System
• Assist with client service deliverables aligned with tasks
• Step in to support account team members on any/all functions as needed.
• Assist other Account Associate’s during high volume times as needed.
• Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
• Provides New Business, Renewal and General Service Support based on the following tasks:
• • AMS Data Entry: new business support, renewal support, special projects
  • Order and File Loss Runs
  • Generate Certificate Holder Lists
  • Download E-Mods or request from insurance carrier
  • Order Flood Zones
  • Order ISO Prometrix Reports
  • Certificate Issuance
  • Evidence of Property Issuance
  • Auto  Issuance

• High School Diploma Required
• 0-12 months prior experience
• Reliable and punctual
• Developing active listening, verbal and written communication skills, customer service skills
• Developing attention to detail and sense of urgency and problem‑solving abilities
• Team player and eager to learn
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
• Developing basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships.
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
• Learn and adopt MMA Core Values:
  Collaboration, Passion, Innovation, Accountability
• Property Casualty Resident’s License within 90 days of hire
• Annual CE Requirement

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.