Director of Event Operations (Banquets
Listed on 2026-08-06
-
Hospitality / Hotel / Catering
Hotel Management, Event Management & Planning, Guest Services
Opelika, Alabama
Lead Exceptional Events at One of the Southeast's Premier Resort Destinations
The Auburn Marriott Opelika Resort & Spa at Grand National is where unforgettable experiences come to life. From executive retreats and association conferences to elegant weddings, championship golf events, and grand celebrations, our resort is recognized for delivering exceptional service in an extraordinary setting.
Director of Event Operations
Auburn Marriott Opelika Resort & Spa at Grand National
Opelika, Alabama
We're seeking an experienced Director of Event Operations to lead our banquet and event operations team, overseeing the flawless execution of every event while developing exceptional leaders, driving financial performance, and creating memorable guest experiences.
What You'll Do- Provide strategic leadership for all banquet and event operations, ensuring flawless execution, exceptional guest satisfaction, and Marriott brand standards across every meeting, conference, wedding, and special event.
- Recruit, coach, and develop a high-performing Event Operations team, fostering a culture of accountability, collaboration, continuous improvement, and Hospitality with Heart & Soul.
- Partner closely with Sales, Event Management, Culinary, and Resort Leadership to maximize event revenue, support group business, enhance operational efficiency, and deliver extraordinary guest experiences.
- Lead operational excellence through staffing, labor management, budgeting, inventory, equipment management, and continuous process improvement while maintaining the highest standards of quality and service.
- Build strong relationships with clients by actively engaging throughout the event experience, resolving challenges with urgency, and identifying opportunities to elevate service, generate repeat business, and strengthen the resort's reputation.
- Progressive leadership experience in Banquets, Event Operations, Conference Services, or Food & Beverage within a full-service Marriott hotel, resort, or comparable luxury hospitality environment.
- Proven success leading large banquet operations, developing high-performing teams, and delivering exceptional service for meetings, conferences, weddings, and special events.
- Strong financial and operational expertise, including labor management, budgeting, forecasting, cost controls, inventory management, and revenue optimization.
- Exceptional leadership, communication, and organizational skills with the ability to manage multiple priorities while collaborating across hotel departments.
- Passion for coaching associates, exceeding guest expectations, and creating a culture where both people and performance thrive.
As part of PCH Hotels & Resorts
, you'll join an award-winning hospitality company recognized for developing exceptional leaders and delivering Hospitality with Heart & Soul
.
This is an opportunity to lead one of the resort's most visible and impactful operations, working alongside an outstanding culinary, sales, and leadership team at one of Marriott's premier resort destinations.
Benefits & Perks- Competitive base salary plus annual performance incentive
- Comprehensive Medical, Dental, Vision, Life Insurance, FSA/HSA, and Short- & Long-Term Disability benefits
- Paid Holidays, PTO, and 401(k) with company match
- Marriott hotel discounts worldwide plus dining, golf, spa, and retail discounts across PCH Hotels & Resorts
- Tuition reimbursement and exceptional leadership development and career growth opportunities
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).