Human Resource Manager

Ready to launch your HR career to new heights?

At Dragonfly Internet
, we're not your typical internet provider. We're a fast-growing, community-focused company on a mission to bring lightning-fast internet to homes and businesses that deserve better. Through cutting-edge fixed wireless technology and fiber-fast speeds, we're helping communities stay connected, productive, and entertained.

As we continue to grow through expansion and acquisitions, we're looking for a people-first, roll-up-your-sleeves Human Resources Manager who thrives in a fast-paced environment and isn't afraid to jump in wherever needed.

If you're the type of HR professional who loves solving problems, building processes, supporting employees, and wearing multiple hats, we'd love to meet you.

What You'll Do

Think of yourself as the co-pilot for our people operations. You'll help ensure our employees have an exceptional experience from onboarding through retirement while helping Dragonfly scale for the future.

HR Operations & Employee Experience

• Be the go-to HR partner for employees and leaders across the company.
• Maintain accurate employee records and ensure data integrity across HR systems.
• Support onboarding and offboarding activities to create a seamless employee experience.
• Partner with leadership to improve processes, policies, and employee programs.
• Assist recruitment partners as needed to help attract top talent.
• Coordinate and manage the performance review process.
• Help keep our employee handbook and HR policies current and engaging.

Benefits Administration

• Manage employee benefit programs including medical, dental, vision, life insurance, disability, and retirement plans.
• Serve as the first point of contact for employee benefit questions and issue resolution.
• Lead annual open enrollment activities and educate employees on available options.
• Partner with brokers and vendors to ensure employees receive outstanding support.
• Maintain compliance with benefits regulations including ERISA, ACA, COBRA, and related requirements.

Payroll & Compliance

• Work closely with Accounting to ensure accurate and timely multi-state payroll processing.
• Review timekeeping information, wage calculations, deductions, and overtime payments.
• Assist with audits, workers' compensation reporting, and compliance initiatives.
• Generate payroll and HR reports that help leadership make informed decisions.

Growth & Acquisition Integration

Dragonfly is growing fast, and you'll play a critical role in helping us successfully welcome new team members through mergers and acquisitions.

• Support the onboarding of large groups of employees from acquired organizations.
• Help integrate benefits, payroll, and HR systems during acquisitions.
• Conduct employee orientations and introduce new team members to Dragonfly's culture.
• Ensure compliance and confidentiality throughout every transition.
• Help create a positive and exciting experience during periods of change.

HRIS Champion

• Become our in-house HRIS expert and trusted resource.
• Train employees and managers on system functionality and best practices.
• Troubleshoot issues and work directly with vendor support when needed.
• Identify opportunities to improve workflows, reporting, and automation.
• Create documentation and guides that make everyone's life easier.

What Makes You Successful

You are:

• Highly organized and detail-oriented
• Comfortable balancing multiple priorities without dropping the ball
• A natural problem solver who takes ownership and gets things done
• Resourceful, proactive, and willing to jump in wherever needed
• Confident handling sensitive and confidential information
• A strong communicator who builds trust across all levels of an organization
• Excited by growth, change, and the opportunity to help shape a company
• Tech-savvy and quick to learn new systems and processes

What You'll Bring

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2+ years of Human Resources experience with emphasis on payroll and benefits administration.
• Experience supporting multi-state payroll and benefits compliance.
• Experience working with HRIS and payroll systems.
• Excellent organizational, project management, and communication skills.
• Ability to thrive in a dynamic, fast-growing environment.

Bonus Points If You Have

• Experience supporting mergers, acquisitions, or large-scale employee onboarding.
• Experience administering retirement and 401(k) programs.
• Advanced Excel and reporting skills.
• Experience with Tri Net or similar HRIS platforms.
• A passion for…