Electrical Quality Control Supervisor

ABOUT FTI

You’ve discovered something special. FTI cares about leading the way in construction, engineering, manufacturing, and renewable energy. The company focuses on redefining how energy is designed, applied, and consumed while thoughtfully growing to meet market demands. Recognized as one of the Healthiest 100 Workplaces in America, FTI prioritizes the mind, body, and soul of its team members through a Culture of Care.

• Education:
  
  A minimum of a Bachelor’s Degree is required; a Bachelor’s degree in Engineering is preferred.
• Experience:
  
  Two (2) years of related industry experience is required;
  Five (5) years of related industry experience is preferred.
• Travel: 10‑25% based on company needs.
• Work Schedule:
  
  At least from 7 AM to 5 PM, Monday‑Friday. Work may be performed at any time on any day of the week to meet business needs.

• Product Compliance:
  • Ensure products comply with customer specifications, industry standards, regulatory requirements, and Excellerate standards.
  • Ensure production process work instructions comply with specifications and standards.
  • Approve all changes and deviations from established guidance, including Engineering Change Orders.
  • Serve as the Excellerate lead to support external customer audits activities.
  • Support certification of Quality Management System audits.
  • Lead product‑related corrective action (CAPA) discussion and closure.
• Supplier Quality:
  • Ensure supplier products/quality documentation meet requirements of the product specifications.
  • Manage the Supplier Qualification process and conduct audits of suppliers.
  • Manage the Supplier Scorecard process utilizing quality metrics to support supplier rating and drive improvement to the Approved Supplier List.
  • Drive supplier teams to update/create standard operating procedures (SOPs) and work instructions (WKI) for production/quality processes.
  • Lead and manage the supplier corrective action process (SCAR) for repeat nonconformance.
• Customer Service:
  • Serve as the primary customer contact for quality‑related meetings, issues, including specification inquiries and audits.
  • Lead response and actions associated with customer quality concerns, including complaints and inquiries.
  • Engage engineers and other subject matter experts to address customer quality concerns.
  • Lead creation of customer‑defined quality metric reports.
  • Lead CAPA development in response to customer requests.
  • Provide feedback and documentation to the customer, as required.
• Manufacturing Readiness:
  • Create and maintain all required quality guidance for manufacturing readiness, including product Quality Plans.
  • Lead identification and maintenance of customer and industry‑standard failure modes for inclusion in the FMEA.
  • Support development, execution, and maintenance of the Control Plan to ensure compliance with customer specifications, industry standards, regulatory requirements, and Excellerate standards.
  • Ensure customer specifications are included in training, as required.
• Continuous Process Improvement:
  • Support initial investigation and disposition decisions for Non‑Conforming Material (NCM).
  • Collect and analyze NCM data trends through QMS software to promote manufacturing quality process improvements.
  • Lead analysis of customer quality metric data and identify opportunities to reduce customer defects.
  • Collaborate with site engineers to implement improvements.
  • Lead CAPA development for repeat or systemic issues; ensure implementation.
  • Actively participate in FTI’s hiring referral and mentoring program, as appropriate.
  • Perform other related duties as required and assigned.

FTI provides industry‑leading benefits, including a competitive, merit‑based compensation, career development, and a robust benefits package that supports the well‑being of employees and their families.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

FTI participates in E‑Verify. Please review the E‑Verify Participation and Department of Justice, Immigrant and Employee Rights Section (IER) Right‑to‑Work posters to review your legal rights and protections as a prospective employee.