Guest Services Administrative Assistant Turquoise Place

TURQUOISE PLACE GUEST SERVICES ADMINISTRATIVE ASSISTANT Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

Provide administrative support to the Guest Services Operation and Management Team to include answering phone calls in Navis, email, various reports and spreadsheets, preparing check-in packet inserts, and perform reception duties for the Executive Offices. Also, assists Front Desk team as needed.

• Maintain office supply and department inventory.
• Organize scan, and file daily department paperwork.
• Answer the telephones and take detailed messages containing the necessary information to respond.
• Maintain weekly/monthly spreadsheets to include inventory items.
• Be responsible for coding invoices, etc.
• Assist with special projects as requested.
• Answer NAVIS calls to assist with booking reservations, answering guest questions, etc.
• Perform other duties, functions, or tasks as assigned by the department Manager and Director.

• GED or High School diploma, required
• Prior Front Desk experience a plus
• A positive, enthusiastic individual with exceptionally strong communication skills
• Able to always act professionally under pressure and effectively multitask
• Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendors
• Experience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook required
• Ability to learn new systems including NAVIS, IQWare, etc.
• Excellent hospitality skills

• Ability to work at a desk on a computer for majority of the shift
• Must be able to stand/walk as required
• Must be able to lift/move up to 20 lbs.