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Guest Services Agent
Job in
Orange Beach, Baldwin County, Alabama, 36561, USA
Listed on 2026-07-22
Listing for:
Valor Hospitality
Full Time
position Listed on 2026-07-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Handle guest registration, room assignments, provide quotes for room rates and up-sell the guest;
Manage guest check-ins/check-outs in accordance with hotel policies and balance cash;
Resolve guest complaints; assist guests with inquiries about hotel services, attractions, and directions;
Manage phone activity and provide general knowledge to callers;
Coordinate with Front Desk and Housekeeping to ensure room readiness and proper room turnover
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