Residential Sales Specialist; Door-to-door

Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined organization. This opportunity is a Point Broadband position, and candidates selected for hire will be employed by Point Broadband under Point Broadband’s benefit plans, payroll, and employment policies.

We are looking for an energetic and customer‑focused individual with a passion for technology who can sell and promote Point Broadband’s connectivity offerings. This role involves working directly with customers to explain the benefits of our internet, phone, and TV services and to close sales.

This position is responsible for actively seeking new customers, promoting and selling internet and telecom services, and meeting sales targets. The role involves traveling within assigned territories to engage with potential customers, explain product offerings, and demonstrate benefits.

• Generate leads through door‑to‑door canvassing, cold calling, and attending local community events within assigned territory.
• Target neighborhoods with high potential for telecommunications services.
• Use promotional materials, local advertising campaigns, and online marketing tools to generate interest in service offerings.
• Conduct in‑person presentations to potential customers, explaining the benefits of company services.
• Assess customers’ current internet, phone, and TV services to identify their needs and challenges.
• Recommend solutions that meet the customer’s requirements.
• Close sales by clearly explaining the contract terms, payment options, and installation process for each service.
• Develop positive relationships with customers by providing excellent customer service before, during, and after the sale.
• Maintain accurate records of all sales activities, including customer interactions, leads, and sales status using the company’s CRM system.
• Submit daily/weekly/monthly sales reports to track progress toward meeting sales targets and quotas.
• Conduct regular follow‑ups with potential customers who may have shown interest but have not yet signed up.
• Continuously stay updated on the latest features, pricing, and benefits of company products and services.
• Participate in regular sales meetings and team discussions, providing feedback on customer insights and helping redefine sales strategies.
• Follow all company policies and industry regulations related to selling telecommunications services, including fair pricing, transparent contracts, and accurate billing practices.
• Ensure all customer contracts are completed properly and accurately, with all necessary details and consent obtained.
• Practice ethical selling by providing clear, honest, and transparent information about services, pricing, and contract terms.
• Other duties as assigned.

Education/Experience

• High School diploma or equivalent required.
• Previous experience in a customer‑facing role preferred.
• Strong verbal communication skills.

Computer Skills

• Microsoft Office Suite, and familiarity with CRM systems or basic data entry programs.

• Work outdoors in all climates.
• Regularly required to drive, sit, stand, walk; use hands to type, handle objects and paperwork; reach and hold items at chest or above shoulder.
• Use vision to adjust focus between close and distant objects; occasionally lift up to 50 lbs.
• Ability to work beyond normal business hours including evenings up to 9 pm, weekends and holidays as necessary.
• Must be able to work in inclement weather.
• Must have and maintain a valid driver’s license and driving record that meets insurance company standards.

• Medical (3 plans to choose from)
• Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Cell Phone Allowance (position applicable)
• Career Progression Opportunities
• Discounted Broadband Services (where applicable)

Compensation:
Base salary wage plus unlimited commission potential.

Point Broadband is an equal opportunity employer. The employing entity for this position is Point Broadband. Employment terms, benefits, payroll administration, and related policies are governed by Point Broadband and may differ from those offered by other affiliated companies, including Clearwave Fiber.