Prospects Admissions Coordinator

Overview

POSITION SUMMARY:

This position is responsible for coordinating and executing administrative processes for prospective students. Responsibilities include attending and supporting visits to partner schools, participating in prospective student and community events, and assisting with marketing efforts to engage prospective families. Strong customer service skills are essential to success in this role.

Reports to:

Director of Admissions

Supervises:
None

• Respond to all prospective family inquiries and maintain accurate records of communication within Finalsite
• Answer phone calls and emails in a timely and professional manner
• Serve as the main lead for tours and stay up to date on tour content to ensure a personalized and engaging experience for all prospective guests
• Establish and execute administrative details for tours and shadow days, including reminder calls, tour materials, and promotional gift bags
• Maintain and restock admissions materials used for tour folders and handouts as needed
• Coordinate administrative details for smaller prospecting events on and off campus
• Track and report Hub Spot and other inquiry leads generated from marketing efforts
• Follow up communication for all campus visitors to encourage continued engagement and application completion
• Follow up on draft applications to support families in completing the admissions process
• Oversee all admissions-related mailings and inventory, including shadow day cards, birthday cards, and Christmas cards
• Attend admissions events, including school visits, fairs, interview nights, Open Houses, and other events as needed

• All other duties as assigned

• Bachelor’s degree required

• At least 2 years of experience in Office Administration, Business, or Customer Service

• Cleared Background/Fingerprint check
• Valid CPR certifications
• Cleared TB assessment
• Completion of Ministry Safe Training

• Familiarity with secondary education goals, structures, administrative duties, and communication standards
• Experience working with Word, Excel, Google Suite, and Apple Keynote preferred

• Strong time management skills
• Extremely organized and detail-oriented
• Ability to manage difficult customer service situations
• Strong written and verbal communication skills
• Maintains calm composure in high-pressure or stressful situations
• Enjoys meeting people; personable yet professional in demeanor, especially on the phone and in-person meetings

• Exhibit the highest level of Christian integrity; life reflects Christ-like morals, behavior, attitude, and leadership
• Ability to articulate their Christian faith
• An active member of a Christian church;
  Missouri Synod preferred
• Support the Mission and Statement of Faith of Orange Lutheran High School

• Primarily sedentary work
• Occasionally required to stand, walk, and sit
• Use hands to finger, handle, or feel; reach with hands and arms
• Occasionally lift and/or move up to 40 pounds; may bend, stoop, sit on the floor, climb stairs, squat, kneel, jump, twist, or bend
• Specific vision abilities include near and far vision within the normal range, peripheral vision, depth perception, and ability to adjust focus; prolonged computer use

• Split between a climate-controlled classroom/office environment and periods of work outdoors during events, with exposure to varying temperatures and climatic conditions
• Typical noise level is quiet to moderate; may occasionally be loud

This job description intends to provide a representative summary of the essential functions for positions with this title and should not be construed as a declaration of specific duties. Employees will be assigned job-related duties by hiring departments consistent with the representative functions listed above. Specific duties will align with the needs of the school and changing practices.