Quality Control Administrator
Job in
Orange, Orange County, California, 92613, USA
Listed on 2026-07-06
Listing for:
The Word & Brown Companies
Seasonal/Temporary
position Listed on 2026-07-06
Job specializations:
-
Administrative/Clerical
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
Overview
Purpose Of Position - This is a Q4 Seasonal Position.
The QC Administrator I will be responsible for providing ongoing support to all areas of the Department through quality checking all documents processed by the member and group processing centers. Responsible for providing quality and efficient service to our customers and other teams within operations.
Responsibilities- Review documents processed for accuracy against information entered in the database.
- Identify and report discrepancies/errors to the corrections team.
- Provide clear and concise correspondence in and outside of the department (i.e., confirmations, system comments, error reporting).
- Meet department standards for production quality and quantity.
- Uphold company policies and procedures as they apply to California Choice.
- Adhere to all established processes and procedures to ensure the integrity, security, and confidentiality of all data, including PHI (Personal Health Information) guidelines.
- On-site or remote regular attendance and punctuality are essential functions of the job.
- Performs other business tasks or functions as assigned.
- Must be able to type 40 WPM minimum
- Strong data entry skills
- Strong written and verbal communication skills
- Strong attention to detail
- Ability to retain large quantities of information
- Action Oriented, Approachability, Customer Focus, Patience, Time Management, Written Communication
In addition to the KSAs and Additional Competencies listed above, there are more competencies related to this position. Please refer to the Individual Contributor – Associate competency addendum.
Educational Requirements- High School Diploma or equivalent required.
- Must be able to sit for extended periods of time, and occasional standing and walking.
- Must have adequate hearing for phone work.
- Vision requirements include close vision and the ability to adjust focus.
- Must be able to communicate effectively in English.
- Must be able to use a keyboard and other office equipment.
- Ability to lift up to 10 pounds occasionally.
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