Part-Time Payment Processor

Explore the Athens Administrators difference:
We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a Best Place to Work. Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care.

Embrace a change and come make an impact with the Athens Administrators family today!

This position provides administrative support to the liability claims team by processing invoice payment requests, maintaining accurate claim file documentation, and routing general claims inquiries to the appropriate team member. The role requires strong attention to detail, timely follow-through, and proficiency in the File Handler claims system to support efficient claims operations.

• Monitor the liability invoices inbox and promptly process invoice payment requests submitted by claims staff.
• Enter payable information accurately in the File Handler claims system.
• Upload invoices to the appropriate claim file within File Handler.
• Label uploaded invoices according to established naming conventions, including the invoice date, company name, and document type.
• Monitor the general liability claims inquiries inbox for incoming questions and correspondence.
• Forward inquiries to the assigned claims handler when the appropriate contact is known.
• Route inquiries to the supervisor assigned to the applicable member when the claims handler is not identified.
• Maintain accurate, organized, and timely documentation to support efficient claims administration.
• Provide backup support for incoming and outgoing claims mail functions, including processing correspondence, completing proofs of service, uploading documentation, and routing scanned mail to the appropriate claim handler.

The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations.

• High School Diploma or equivalent (GED) required for all positions
  • AA/AS or BA/BS preferred but not required
• Excellent organizational skills and ability to multi-task
• Ability to type quickly, accurately and for prolonged periods
• Demonstrated proficiency in navigating the FHE File Handler claims system to accurately access, upload, and maintain claim-related documentation
• Proficient in Microsoft Office Suite
  • Ability to learn additional computer programs
• Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization
• Seeks to include innovative strategies and methods to provide a high level of commitment to service and results
• Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner
• Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor
• Maintain reliable and consistent attendance to ensure timely completion of essential duties
• Ability to provide on-site backup coverage for the Mail Processor P&C at our Orange, CA office when applicable

Athens Administrators is an Equal Opportunity/affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you've dedicated. Don’t forget to check out our website at  as well as our Linked In , Glassdoor , and Facebook pages!

Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments.

We offer a variety of programs to support your physical,…