Senior Product Manager

Overview

Shape the Future of Connected HVACR Technology. At Fieldpiece, we build tools that HVACR professionals trust. As we expand our connected ecosystem of instruments, software, and cloud-enabled solutions, we’re looking for a Senior Product Manager to help define what’s next. This is a highly strategic role for someone who loves spending time with customers, uncovering unmet needs, and translating insights into innovative products and services.

You’ll work across hardware, firmware, software, data, and commercial teams to identify opportunities, shape product strategy, and bring solutions to market that make technicians more productive and successful.

We were recognized as one of Southern California’s Best Places to Work (2023, 2024, 2025 & 2026). We offer a Hire-to-Retire philosophy, a hybrid schedule, and a culture of curiosity – a place where you’ll have the support to innovate boldly, grow continuously, and make a tangible impact on an industry that powers everyday life.

Be the Voice of the Customer

• Spend time in the field with technicians, distributors, contractors, and industry partners to understand workflows, challenges, and emerging needs.
• Lead Voice of Customer (VOC) initiatives through interviews, field observation, surveys, and market research.
• Apply customer discovery methodologies including Jobs-to-Be-Done, ethnographic research, and hypothesis-driven experimentation.
• Translate customer insights into product opportunities, business cases, and strategic recommendations.

Drive Product & Portfolio Strategy

• Define and influence product strategy across Fieldpiece’s portfolio of hardware, firmware, mobile applications, cloud-connected solutions, and digital services.
• Identify new growth opportunities through customer insights, market trends, competitive intelligence, and emerging technologies.
• Develop business cases, market assessments, TAM/SAM/SOM analyses, pricing strategies, and investment recommendations.
• Prioritize product opportunities that balance short-term commercial impact with long-term platform and ecosystem growth.
• Collaborate with executive leadership to evaluate strategic opportunities and product investments.

Shape the Future of Connected Solutions

• Partner closely with engineering, software, data, and product development teams to define future product requirements and roadmap priorities.
• Leverage product usage data, connected-device insights, and customer feedback to guide innovation and continuous improvement.
• Help define how Fieldpiece’s instruments, mobile applications, cloud services, and analytics platforms work together to create a seamless customer experience.
• Identify opportunities to expand Fieldpiece’s software, connectivity, and digital ecosystem capabilities.

Lead Commercialization & Go-to-Market Success

• Develop go-to-market strategies for new product launches and portfolio expansions.
• Define positioning, messaging, value propositions, and customer segmentation strategies.
• Partner with sales, marketing, training, and channel teams to ensure successful product launches and adoption.
• Measure launch success and market performance, using insights to improve future product decisions.

Within your first year, you will:

• Build strong relationships with technicians, distributors, and key industry stakeholders.
• Identify high-impact customer problems and translate them into product opportunities.
• Influence the roadmap for future hardware and software solutions.
• Help launch innovative products and connected experiences that strengthen Fieldpiece’s market leadership.
• Establish a strong VOC-driven process that informs strategic product decisions across the organization.

• 8+ years of product management, upstream marketing, product strategy, or related experience.
• Proven experience bringing technical products from concept through commercialization.
• Strong background in connected products, IoT, software platforms, SaaS, cloud-enabled solutions, or digital ecosystems.
• Experience working closely with engineering and software development teams.
• Demonstrated ability to gather customer insights and translate them into successful products and business…