Lead Solutions Designer

At Sonrava Health, we are committed to delivering high-quality, patient-centered care across our network of supported dental practices. The Lead Performance Solutions Designer plays a critical role in advancing this mission by designing and delivering innovative learning and performance solutions that improve effectiveness in key roles across clinical, operational, and corporate teams.

• Partner closely with operations, clinical, and business leaders to assess performance in critical roles across supported practices
• Analyze performance data, identify gaps, and uncover root causes impacting team effectiveness and patient experience
• Consult with leaders to design and recommend targeted development solutions that drive measurable performance improvement
• Ensure alignment between learning strategies and operational goals in a fast-paced, multi-location environment

• Lead the end-to-end design of high-impact learning solutions for enterprise-wide initiatives and priority roles
• Apply deep expertise in instructional design to create engaging, effective, and scalable learning experiences
• Develop blended learning solutions, including digital learning, instructor-led programs, and on-the-job training resources
• Ensure learning content is practical, role-specific, and directly tied to clinical quality, operational excellence, and patient outcomes

• Develop performance support tools (job aids, guides, workflows) that enable employees to apply learning in real-time within practice environments
• Establish measurement strategies to evaluate effectiveness, adoption, and business impact of solutions
• Continuously refine programs based on feedback, performance data, and evolving organizational needs

• Serve as a subject matter expert in instructional design and performance improvement methodologies
• Establish and promote best practices, frameworks, and quality standards across talent development initiatives
• Provide guidance and mentorship to team members and partners on effective learning and performance solutions

• Bachelor’s degree in Instructional Design, Organizational Development, Education, or related field
• 5+ years of experience in instructional design, performance consulting, or talent development
• Proven success designing and delivering complex, enterprise-level learning solutions
• Experience partnering with business leaders to assess performance needs and implement solutions
• Strong knowledge of adult learning principles and instructional design methodologies

• Experience in healthcare, dental, or patient-focused service organizations preferred
• Experience supporting multi-site or field-based operations
• Familiarity with performance consulting frameworks (ADDIE, SAM, Human Performance Improvement)
• Experience with LMS platforms, authoring tools, and learning analytics

• Strong consulting and stakeholder influence skills across clinical and operational leaders
• Ability to translate business challenges into actionable development solutions
• Data-driven mindset with focus on measurable performance outcomes
• Excellent communication, facilitation, and storytelling skills
• Passion for improving employee capability to deliver exceptional patient care