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Director, CX Transformation & Operational Excellence
Job in
Orange, Orange County, California, 92613, USA
Listed on 2026-08-09
Listing for:
Alignment Healthcare USA, LLC
Full Time
position Listed on 2026-08-09
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Alignment Health is seeking a Director of Continuous Improvement to lead CX Operations initiatives, optimize processes, and deliver member-centered improvements will drive Lean Six Sigma, Agile methods, and data-driven decision making across a matrixed organization, partnering with Marketing, Product, Clinical, and Training teams.
The role emphasizes caregiver connections, operational efficiency, and measurable outcomes, with accountability for governance and ROI realization in a
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