×
Register Here to Apply for Jobs or Post Jobs. X

Public Transit Customer Experience Lead

Job in Orange, Orange County, California, 92613, USA
Listing for: Orange County Transportation Authority
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 43242 - 59484 USD Yearly USD 43242.00 59484.00 YEAR
Job Description & How to Apply Below

Orange County Transportation Authority (OCTA) is seeking a Customer Relations Specialist to investigate comments and complaints related to the OC Bus system, OC ACCESS, and Express Lanes. The role involves strategizing resolutions, handling escalations, training information centers, and reporting operational statistics.

The incumbent will respond to inquiries, monitor feedback, and collaborate with internal teams to ensure clear public communications and confidentiality.

#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary