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Bilingual Customer Relations Specialist
Job in
Orange, Orange County, California, 92613, USA
Listed on 2026-08-13
Listing for:
Octa
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
OCTA is seeking a Customer Relations Specialist to investigate and resolve customer comments and complaints about OC Bus, OC ACCESS, and related services. The role includes handling escalated inquiries, training and reporting, and liaising with internal teams to improve service and communications.
The ideal candidate has a Bachelor's degree or equivalent experience, strong communication and problem-solving skills, and knowledge of Orange County demographics.
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