Enrollment Representative - 46469

Shift: Monday – Friday, 9:00 AM – 6:00 PM (Overtime availability required)

Position Type: Full-Time / Contract-to-Hire

We are currently recruiting detail-oriented Enrollment Representatives for a premier, rapidly growing healthcare organization located in Orange, CA. This company specializes in delivering personalized, high-quality Medicare Advantage plans to seniors.

This is an exceptional opportunity for individuals looking to launch or build a stable career in the healthcare sector. The position features structured cross-training, substantial overtime earning potential, and a direct pathway toward permanent employment.

• Career Growth: Join a fast-growing health organization with strong potential for cross-training and permanent conversion.
• Earn Extra Income: High business demand offers consistent overtime (OT) opportunities.
• Comprehensive Paid Training: Includes 4 weeks of structured classroom training with weekly knowledge checks to set candidates up for long-term success.
• Predictable
  
  Schedule:
  
  Work a standard weekday baseline with Sundays always off
  .

Primary Responsibilities

The core focus of this role is high-volume data entry and processing new plan enrollments accurately and within established time frames.

• Accurately enter, review, and update enrollment applications in compliance with CMS guidelines.
• Verify applicant eligibility, review documentation for completeness, and process plan changes, election requests, or denials.
• Perform self-quality checks to consistently meet department metrics (ramping up to 80–110 applications/day
  , or ~8–10 per hour).
• Respond to internal inquiries from agents, brokers, and customer service teams regarding application status.
• Place occasional outbound calls to applicants to gather missing information when necessary.
• Identify and document discrepancies, collaborating with internal teams to resolve issues efficiently.
• Education: High School Diploma, GED, or equivalent transcripts required.
• Experience: 1+ years of data entry experience with solid general office skills (Healthcare, insurance, or call center experience is a plus, but not required!)
• Technical
  
  Skills:
  
  Highly computer proficient with strong data entry speed and accuracy.
• Communication: Professional communication skills for internal collaboration and occasional outbound outreach.
• Attendance: 100% attendance is required during the initial 4-week training period.
• Training Period (First 4 Weeks): Monday – Friday, 9:00 AM – 6:00 PM (No scheduled time off permitted during this period).
• Standard Post-Training Shift: Monday – Friday, 9:00 AM – 6:00 PM.
• Overtime Expectations: Post-training, candidates must be available for required overtime based on business needs. Schedules during peak periods may fall between 8:00 AM – 8:00 PM (M–F) and occasional Saturdays
  . (Sundays are always off).