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Member Retention & Experience Specialist
Job in
Orange, Orange County, California, 92613, USA
Listed on 2026-08-29
Listing for:
WeShare Health
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Unite Health Share Ministries (UHSM) is seeking a Retention Specialist to strengthen member loyalty and resolve concerns that may lead to cancellation. You will proactively engage members, address issues, and offer tailored solutions to retain engagement with UHSM.
The role requires empathetic problem-solving, strong communication, and collaboration with Customer Service, Sales, and Claims to improve the overall member experience. This is a full-time position supporting UHSM’s mission.
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