Branch Manager

About the Role

Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. Responsible for attaining established growth goals by developing new relationships and growing existing relationships.

Ensures branch operates efficiently and within operational guidelines at all times.

Lead, manage and coach associate performance and development while managing appropriate branch staffing levels.

Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses. Achieves consistent satisfactory audit results through sound operational practices.

Partners closely with cross‑functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy. Demonstrates basic knowledge of core products and Columbia's Business/Consumer Financial Review process.

Develops and maintains strong, long‑term relationships with consumers, public figures, businesses, and charitable organizations in local community. Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders.

• Manage branch day‑to‑day operations and ensure compliance with operational guidelines.
• Achieve branch growth targets, manage portfolio, and control expenses.
• Lead, coach, and develop associate performance and staffing.
• Maintain satisfactory audit results through sound operational practices.
• Partner with retail and cross‑functional leaders to deliver client solutions aligned with strategy.
• Maintain consistent knowledge of core products and business/consumer financial review.
• Build and maintain relationships with consumers, public figures, businesses, and local community organizations.

• High School Diploma or GED required.
• Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred.
• 5 years of previous banking experience, including consumer lending and exposure to business lending origination required.
• 3 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination preferred.
• Advanced knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges.
• Proficiency in consumer lending and prior exposure to business lending.
• Ability to manage deposit and loan portfolios including less complex consumer and business relationships.
• Membership in local community organizations, demonstrating commitment to community leadership.
• Strong attention to detail and ability to multi‑task effectively.
• Proficient use of spreadsheets and other banking computer systems and related software.
• Ability to operate a variety of office equipment and perform repetitive tasks such as counting cash, typing, and handling documents.
• Compliance with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules.
• Must act as a Bank MLO, authorized to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining a mortgage, negotiate or represent such activities.
• All MLOs required to register as an MLO under SAFE Act.
• Position limited to open‑end transactions (home equity lines of credit) only; not authorized to act as a Bank Closed‑End MLO.
• Notary certification preferred.

Pay range: $90,000 – $115,000. Selected candidate’s pay rate depends on non‑discriminatory factors such as job‑related knowledge, skills, experience, education, and geographic location. Position may be eligible for performance‑based incentive compensation.

Benefits include comprehensive healthcare coverage (medical, dental, vision), 401(k) retirement plan with employer match, employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support,…