Police Dispatcher

Join The City Of Orange Police Department

The City of Orange is looking for a dedicated individual who wants to make a difference in the community they serve by becoming a Police Dispatcher with one of the best Police Departments in Orange County! Ideal candidates are calm, concise, decisive, and compassionate under pressure. If that describes you, apply today! This recruitment will close upon receipt of 150 applications, or on August 17th - whichever occurs first.

The recruitment process consists of a typing test, POST written exam, and oral interview. Candidates who already possess either or both of the documents listed below and who attach either or both documents to their application may waive the respective steps of the recruitment process. Don't yet possess the documents listed below? Still apply - you will just need to complete and pass each step below to proceed in the hiring process;

we will offer these to candidates who pass the application review.

Lateral Dispatcher Candidates - $10,000 Hiring Incentive:
Are you currently a dispatcher with a California law enforcement agency who possesses a CA POST Dispatcher Basic Certificate (this certificate is not the same as the CA POST Public Safety Dispatchers' Basic Course certificate)? If so, you are eligible for a $10,000 hiring incentive ($5,000 at time of hire and $5,000 at time of completion of probation)! If you believe you qualify as a Lateral candidate, apply then email ehodges - the next step of the recruitment process for Lateral candidates is the scheduling of an in-person interview!

Under general supervision from higher level supervisory and management staff, Police Dispatcher duties may include, but are not limited to:
Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures; maintain contact with all units on assignment; maintain status and location of police field units; answer non-emergency calls for assistance; answer maintenance service emergencies on weekends and holidays;

coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies; enter, update and retrieve information from Teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities; test and inspect equipment as required;

type daily log of all field calls and units dispatched; perform related duties as assigned. Candidates must be able and willing to work rotating shifts, including, evenings, overnights, weekends, and holidays.

Knowledge of: Geographic features and streets within the area served. Standard radio broadcasting procedures and rules. Correct English usage, spelling, punctuation, and grammar. Modern office procedures, practices, and equipment operation.

Ability to: Communicate clearly and concisely, both orally and in writing. Work under pressure, exercise good judgment, and make sound decisions in emergency situations. Effectively communicate with and elicit information from upset and irate citizens. Type accurately at a rate of 35 words per minute or faster. Understand and follow oral and written instructions. Learn to operate dispatch, Teletype and other office equipment.

Establish and maintain effective working relationships with those contacted in the course of work. Work various shifts as assigned.

Education & Experience:

Required:

Completion of the twelfth (12th) grade or equivalent. Two (2) years of general work experience involving frequent interactions with the public. Highly Desirable:
One (1) year of dispatch experience in a public safety (police…